THE GREATEST EDUCATIONAL OPPORTUNITY IN THE CLAIMS COMMUNITY

Sharpen core skills. Acquire new capabilities. Engage in powerful give-and-take, inside and outside the classroom, with peers and industry leaders.

Session Information

The Claims Conference is a working conference. It is quite different from other conferences you may have attended. You will be able to participate in up to five separate 3 1/2-hour sessions, eleven 90-minute sessions, or any combination in between, selected from more than 100 different topics.

For descriptions of each sessions, times and instructors, visit http://www.claimsconf.org/sessions.cfm?Sort=Alpha

Session Topic Listing

Accident Scene Investigation
Actual Cash Value: Broad Evidence Rule
Additional Living Expense
Adjuster Safety
Advertising Injury and Intellectual Property
Air Duct Decontamination
Animal Liability Claims
Appraisal Provisions in Property Policies
Appraisal: Preparing and Winning
Appraising Large Losses: Lessons Learned
Attracting and Retaining Quality Adjusters
Auto Black Boxes
Bad Faith and Punitive Damages
Bodily Injury Claims
Boiler & Machinery Advanced
Boiler & Machinery Basics
Brain Injury Claims
Builder's Risk: Analyzing the Loss
Business Interruption in a Post - 9-11 World
Business Interruption: Manufacturing Losses
Business Interruption: Measuring Small Losses
Business Interruption: Period of Restoration
Casualty Large Loss: Primary, Excess, Self-Insureds
Catastrophe: 2005 in Review
Catastrophe: Managing the Psychological Trauma
CGL Absolute Pollution Exclusion Losses
Class Action Coverage Issues
Commercial Crime Coverage Form
Commercial Property Forms and Endorsements
Commercial Roofing Losses
Communication and Conflict Management Skills
Comparative Fault Training
Condominium Losses
Conflicts of Law: Claims Considerations
Confronting Privacy Issues in Claim Handling
Construction Defects and Additional Insureds
Contractors' Pricing Methods
Critical Path to Large Structural Losses
Customer-Focused Management in a Bottom-Line World
Deposition for Insurance Professionals
Developing and Delivering Successful Training Programs and Presentations
Direct Physical Loss: What are the Implications?
Drying Forum
Earthquake Coverage and Handling Earthquake Claims
Earthquake Damage Assessment and Repair
Electronic Data: When Delete Does Not Mean Goodbye
Employee Dishonesty: Case Law and Investigation
Engineering & Subrogation Issues in Fires
Engineering: Handling Complex Losses
Ethical Dilemmas in Adjusting Claims
Examinations Under Oath
Faulty Workmanship in Property Claims: Ensuing Loss and Subrogation
Fire Investigations: Critical Decisions

Fraud Identification for the Front-Line Claim Handler
Fraud: Analysis of Financial Condition
Fraud: Large Property Losses
Garagekeepers Liability Coverage
GIS Systems: Claims Management Tool
Good Faith Claims Handling
Historic Building Losses
Identity Theft and Restoration
Insured Contracts
Intentional and Criminal Acts Exclusions
International Property Claims Adjusting
Internet: Free Resources for Claims Investigations
Large Loss Adjusting: Ten Steps to Improvement
Late Notice in Liability Claims
Leadership: Achieving the Best Results
LIRB Search Coverage Database
Machinery Decontamination
Malingering and Symptom Exaggeration
Managing Remote Employees
Mediation Strategies for Liability Claims
Mock Trial: Litigating the Claim File
Mold: A Legal Review
Mold: Science of Mold Updated
Mortgagee Claims: Results and Responsibilities
Motivating Employees and Managing Performance
Negotiation Skills for Casualty Adjusters
New Technologies: How They Impact Claim Handling
PLRB Search Coverage Database
PLRB Catastrophe Services
PLRB/LIRB Web Services
Post-Judgment Claims Handling
Premises Liability Claims and Litigation
Pre-Trial Discovery: Emerging Issues in Litigation
Problem Buildings and Building Problems
Property Case Law Update
Property Mediation Strategies for Early Resolution
Property Policy Exclusions
Public Adjusters: How Are They Regulated?
Punitive Damages with Property Claims
Quality Claim File Notes
Quality Review Programs
Religious Buildings: Insurance and Loss Mitigation
Reservation of Rights Letters
Residential Roofing
Spoliation of Evidence: A Primer
Subrogating the Large Property Loss
Subrogation of Small Property Claims
Subrogation: Building the Case With Your Expert
Subrogation: Meeting Early Challenges to Effective Results
Terminating the Duty to Defend
Third-Party Property Damage & Economic Loss
Transportation Losses: Coverage and Subrogation
Tripartite Conflicts
Web Perils and First-Party Property Coverage
Wrongful Death Claims